TerDawn DeBoe is a business strategist, AI educator, and founder of Authority Pipeline AI, specializing in helping organizations develop AI-ready workforces through conscious leadership practices.

As a recognized expert in AI implementation for business growth, TerDawn has taught AI strategies to executives at the Council of Smaller Enterprises (COSE), ECDI - Women’s Business Center, The Faith Community, & Event Professional School.

TerDawn brings a unique perspective to AI adoption in the restaurant and delivery industry, understanding both the technical capabilities of AI tools and the human psychology required for successful implementation. Her approach focuses on practical AI applications that drive measurable business results while maintaining the personal touch that defines exceptional experiences.

As a current contributor to Business Insider, CustomerThink, and GD USA, TerDawn’s work has been featured in Forbes, Yahoo, MSN, Cleveland Scene, and Crain’s Cleveland Business. She has spoken at major conferences including Social Media Marketing World and Content Creator Expo, where she shares insights on leveraging AI for business growth and customer engagement.

Paul Birrell is the Founder of DeliveryNow.com, which he launched back in 1992—long before delivery apps were cool, algorithms were trendy, or anyone knew what “last-mile logistics” meant. Since then, Paul has built and scaled multiple successful businesses across delivery, catering, and marketing, quietly shaping the foodservice and delivery landscape while the rest of us were still figuring out fax machines.

As President of The RMDA, Paul has been deeply involved in the organization’s leadership for decades, lending his experience, vision, and steady hand to help guide operators, service providers, and tech innovators through an ever-evolving industry. His institutional knowledge runs deep, his opinions are well-earned, and his passion for independent operators remains unwavering.

Despite a career that spans more than three decades, Paul firmly maintains that he is not yet 21 years old—a claim no one has successfully disproven. When he’s not building businesses or advocating for the delivery community, you can usually find him sharing hard-won insights, cracking dry one-liners, and reminding everyone that experience never goes out of style.